Alarm Forwarding Configuration
When any alarm is raised by default, the details are presented in the Current Alarms list. Notifications can also be sent via SMS and Email.
The email notifications addresses are added along with a subject and message. When entered, it must be enabled for the notification to be activated. Semicolons can separate multiple email addresses.
alarmforwardingemail
The SMS numbers are added, and multiple phone numbers can be notified by separating them with a semicolon. An SMS message can then be configured that will be sent to the phone numbers if the particular alarm level is breached. The notifications must be enabled.
alarmforwardingsms
SMS and Email messages can be configured together for a single alarm.
The Email and SMS configuration pages for notification of alarms both have a Message Shortcuts button that lists the following shortcuts:
- \alarmtype The level of alarm that has been generated (High Fault, Low Alert, 24 hour %age negative change, etc).
- \breachvalue The value of the alarm level that has been breached in order to generate the alarm.
- \alarmtime The time the alarm was generated.
- \alarmlevel The value of the point that generated the alarm.
- \fullpath The full hierarchical path of the point, not including the point name.
- \pointname The name of the point.
- \pointident The unique identification number of the point.
- \containerlvl[i] The name of a container at level i in the hierarchy above the point.
- \units The units of the point.
These details can be copied from here when needed and added to the SMS or Email message. Once the alarm is generated, these codes are used to fetch extra detail from the database about the alarm and to avoid the need to type in this detail. A single message could then be constructed and used across all assets.
Example: an SMS or Email message could be configured like this:
- \pointname at \fullpath is in \alarmtype. Alarm level = \alarmlevel, breach value = \breachvalue \units at \alarmtime
When generated this would then output this message below to the Email or SMS message: